Privacy Policy

Last Updated: January 1, 2026

Introduction

Michael Charette Land Surveying, Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By using our website or services, you consent to the practices described in this policy.

Information We Collect

Personal Information

We may collect the following personal information when you interact with our website or request our services:

Contact Information: Name, email address, phone number, mailing address
Property Information: Property address, parcel identification numbers, property descriptions
Project Details: Type of survey needed, project scope, timeline requirements
Communication Records: Correspondence with our team, form submissions

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

Browser type and version
Operating system
IP address (may be anonymized)
Pages visited and time spent on pages
Referring website address
Date and time of visit

Information from Third Parties

We may receive information about you from third parties, such as:

Public records (property records, deeds, plats)
Title companies and attorneys
Previous clients who refer you to our services

How We Use Your Information

We use the information we collect for the following purposes:

Respond to your inquiries and provide quotes for surveying services
Perform land surveying services as requested
Communicate with you about your project
Process payments and maintain billing records
Send important notices regarding your project or our services
Improve our website and user experience
Comply with legal obligations and professional standards
Maintain records as required by state regulations

Information Sharing and Disclosure

We Share Your Information With:

Service Providers: Third parties who perform services on our behalf (e.g., form processing, web hosting)
Professional Partners: Title companies, attorneys, engineers, or other professionals involved in your project
Government Agencies: When required for recording plats, permits, or legal compliance
Legal Requirements: When disclosure is required by law, court order, or legal process

We Do NOT:

Sell your personal information to third parties
Share your information for marketing purposes without your consent
Use your information for purposes unrelated to our services without your permission

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure servers and encrypted data transmission
Access controls and authentication
Regular security assessments
Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to:

Provide our services to you
Comply with Tennessee state record retention requirements for survey records
Resolve disputes and enforce agreements
Support legitimate business purposes

Survey records may be retained for extended periods as required by professional standards and state regulations.

Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal retention requirements)
Portability: Request transfer of your data in a portable format
Objection: Object to certain processing of your personal information
Withdrawal of Consent: Withdraw consent where processing is based on consent

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Michael Charette Land Surveying, Inc.
622 W Iris Drive
Nashville, TN 37204

Email: info@michaelcharettelandsurveying.com

Phone: +1 (401) 492-1090

We will respond to your request within 30 days. We may need to verify your identity before processing your request.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. For detailed information about our use of cookies, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: